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All garments sold are non-refundable, returnable or exchangeable unless they are faulty. We make sure that all products are shipped to you in good quality. We will not accept faulty products made by the logistics company when sending to its destination.
However, we reserve the right to reject any exchanges if the products are damaged due to poor handling by customers in any circumstances. Please make sure that you follow the provided size chart guidelines before making the purchase with us. All customers are responsible for their own shipping charges for the return of garments.
Kindly send us an email at jewelsumstudio@gmail.com if you have received the wrong orders or faulty products before returning the products to us.